Courtesy of Keith Underdown comes yet another classic IQ Trainwreck which he came across on the CBS News.
It seems that up to 3900 prisoners received cheques (or ‘checks’ to our North American readers) of US$250 each, despite the very low probability that they would be able to actually use them to stimulate the economy. Of the 3900, 2200 were, it seems, entitled to receive them as they had not been incarcerated in any one of the three months prior to the enactment of the Stimulus bill.
However, that still leaves 1700 prisoners who should not have received cheques who did. The root cause?
According to CBS News:
…government records didn’t accurately show they were in prison
A classic information quality problem… accuracy of master data being used in a process resulting in an unexpected or undesired outcome.
While most prisons have intercepted and returned the cheques, there will now need to be a process to identify, for each prisoner, whether the Recovery payment was actually due. Again, a necessary manual check (no pun intended) at this stage but one which will add to the cost and time involved in processing the Recovery cheques.
Of course, we’ve already written here about the problem with Stimulus cheques being sent to deceased people.
These cases highlight the fact that an Information Quality problem doesn’t have to be massively impacting on your bottom line or impact significant numbers of people to have an impact on your reputation.